Questions and answers

In the Alien’s Act, there are no set rules for submitting a request to the Immigration Service for reopening of a case.

However, that does not mean that you always has the right to have your case reopened. There might have passed so much time since the ruling was made, that you might be considered to have been too passive (retsfortabende passivitet). 

In making this judgment, the Immigration Service may take into account whether you were aware of and had access to an appeal guide, the period in which you were passive, and the grounds for your passivity. It can also be taken into account whether there are any extraordinary circumstances that speak for or against reopening the case.

A case can be reopened if new information presents itself in the case after the original ruling has been made. 

The new information has to meet two requirements:

  • They must have been present before the original ruling was made
  • They must be of such importance, that the case might have had a different outcome if the information was known when the decision was made.

Please note that if the information concerns circumstances that presented themselves after the decision was made, your case cannot be reopened. Instead you have to submit a new application.

You usually have to pay a fee if you wish to request for a case to be reopened in one of the following areas:

  • Family reunification
  • Work
  • Study and research
  • Au pair and internship
  • Religious workers
  • Accompanying family
  • Permanent residence permit

Certain people are however exempt from paying a fee. Read more on who must pay a fee

When you are to pay the fee for reopening of your case, you can do it below at this page. Before you pay the fee, you must create a case order id. 

When you want to request for a reopening of your case, you have to send the following to the Immigration Service: 

  • The new information you believe is relevant for the case
  • Documentation for fee payment, including you case order Id
  • Your personal ID 
  • The case number from the original case

You can send the request with the information via the Immigration Service’ contact form 

If you are exempted from Digital Post, you can also send the information by mail to The Immigration Service, Farimagsvej 51A, 4700 Næstved.

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